SKU: 42399099076

HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 1 Year - Service 100 40/48p Svc

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Description

HPE Foundation Care Service with Comprehensive Defective Material Retention - Extended Service - 1 Year - Service 100 40/48p SvcElevate the reliability and uptime of your critical IT infrastructure with HPE Foundation Care Service. This comprehensive, one year extended service combines hardware and software support, remote diagnostics, and on site repair to keep your environment operating at peak performance. Designed to work with Hewlett Packard Enterprise hardware and select third party software, Foundation Care delivers a predictable total cost of ownership (TCO) and rapid

Elevate the reliability and uptime of your critical IT infrastructure with HPE Foundation Care Service. This comprehensive, one-year extended service combines hardware and software support, remote diagnostics, and on-site repair to keep your environment operating at peak performance. Designed to work with Hewlett Packard Enterprise hardware and select third-party software, Foundation Care delivers a predictable total cost of ownership (TCO) and rapid issue resolution, helping your IT team stay focused on delivering business outcomes rather than firefighting hardware faults. With the inclusion of Comprehensive Defective Material Retention (DMR), you’ll have a robust mechanism in place to handle hardware mishaps swiftly and minimize downtime across your data centers, branches, and cloud-connected workloads. Whether you’re expanding, upgrading, or stabilizing your portfolio of IT assets, Foundation Care provides the coverage, resources, and partnership you need to maintain high availability and service levels.

  • Comprehensive hardware and software coverage with remote diagnosis and on-site hardware repair when required, ensuring fast, decisive action to restore operations and minimize downtime.
  • Defective Material Retention (DMR) included, enabling efficient handling of failed components so replacements and service actions are streamlined and trackable.
  • Next Business Day parts and labor service response, delivering timely escalation and repair scheduling to maximize system uptime.
  • 1-year service duration provides a predictable support window, enabling better budgeting and asset planning while maintaining dependability across your IT environment.
  • Collaborative Call Management for eligible non-HPE software and Basic Software Support for selected software, helping coordinate multi-vendor issues and accelerate resolution.

Technical Details of HPE Foundation Care Service

HPE Foundation Care with Comprehensive Defective Material Retention delivers a structured, enterprise-grade service experience designed to align with modern IT environments. This service combines hardware and software support, proactive maintenance, and rapid response to incidents, helping you maintain high availability while controlling costs. While specifics can vary by asset and region, the core features below summarize what you can expect from an extended 1-year contract.

  • Service type: Extended service with Comprehensive Defective Material Retention (DMR) to simplify mishap handling and rapid replacements.
  • Coverage: Hardware products covered by HPE Foundation Care plus eligible basic software support and collaboration for selected non-HPE software.
  • Remote diagnosis: 24/7 remote diagnostics and proactive monitoring capabilities to identify issues early and guide resolution.
  • On-site support: On-site hardware repair provided when remote resolution cannot resolve the fault, reducing downtime and accelerating repair timelines.
  • Software updates: Remote access to software updates and patches for covered software; updates for select third-party software provided as available from the original software manufacturer.
  • Software management: Collaborative Call Management for eligible non-HPE software to coordinate multi-vendor support and streamline issue ownership.
  • Response time: Next Business Day Parts and Labor service response to expedite repair and restore operations.
  • Duration: 1 year of coverage, delivering a stable, predictable support lifecycle for your IT assets.
  • Cost efficiency: Helps achieve a predictable total cost of ownership through bundled support, proactive maintenance, and reduced downtime.
  • Activation stance: Designed to integrate with your asset management strategy, providing structured enrollment and onboarding with HPE support teams.

How to install HPE Foundation Care Service

Getting started with HPE Foundation Care is a straightforward process built to minimize disruption and maximize uptime. By enrolling your compatible HPE hardware and software, you unlock a predictable support lifecycle, access to skilled technicians, and a clear escalation path for any incident. The activation process is designed for IT teams and administrators, with straightforward steps to ensure your assets are covered from day one.

  • Verify eligibility and collect product identifiers (SKU/UPC) and account details for enrollment to ensure correct service mapping.
  • Contact HPE or your authorized reseller to initiate the Foundation Care enrollment and confirm the coverage scope for your assets.
  • Provide service contract numbers, asset records, and system documentation to align assets with your Foundation Care coverage.
  • Schedule onboarding with HPE support, including configuring remote diagnostics access and ensuring appropriate software permissions are in place.
  • If on-site repair is required, coordinate a repair window within the service terms and communicate with your facilities team to minimize disruption.
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  • Activate ongoing monitoring and configure access to software updates and patches as provided by the service to maintain an up-to-date environment.

Frequently asked questions

  • What is included in HPE Foundation Care with Comprehensive Defective Material Retention for 1 year? The service provides remote diagnosis, on-site hardware repair when needed, comprehensive defective material retention, Next Business Day parts and labor response, and access to software updates for covered software, along with collaboration for select non-HPE software.
  • Does it cover third-party software? Yes, for selected non-HPE software, with Collaborative Call Management to coordinate support between vendors and HPE.
  • What is Defective Material Retention (DMR)? DMR is a process that retains defective components to facilitate rapid replacement and service actions under the coverage terms, helping minimize downtime and restore service quickly.
  • What is the typical response time? The service features Next Business Day Parts and Labor response to expedite repair and restore operations and minimize business disruption.
  • How do I enroll and activate the service? Reach out to HPE or your authorized reseller, provide asset identifiers (SKU/UPC) and contract details, confirm coverage, and complete the onboarding and activation with HPE support.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 42399099076

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Verified Purchase
Amazon Customer
Pawtucket, US
★★★★★ 4
Great Cart, Difficult Assembly
Material Type: Three Tiers Cart
This cart is beautiful and met our expectations. We read many reviews good and bad, so we knew what we were buying. The cart was packaged and delivered perfectly. It is very heavy so help may be needed. It took 4 hours to put together, there were no predrilled holes and some of the metal poles need to be adjusted slightly to fit correctly. The instructions were straightforward, drilling holes prior is very helpful. The wood was a darker brown and I actually liked the imperfections of the knots giving it character. Overall, I would buy this cart again. It is very pretty and will look amazing in our camp.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 1, 2025
P
Verified Purchase
Pamela J Arrowood
Lake Worth, US
★★★★★ 5
Works great
Material Type: Three Tiers Cart
Easy assembly. Perfect for moving around bar area. Rolls nicely. A lot of room..
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Reviewed in the United States on March 9, 2026
C
Verified Purchase
Cynthia Mills
Pawtucket, US
★★★★★ 5
Love this cart
Material Type: Three Tiers Cart
Love this cart. It’s sturdy and looks great in my kitchen I put my microwave on it and my toaster oven. It’s easy to pull around. I highly recommend it.
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Reviewed in the United States on April 9, 2026
C
Verified Purchase
C. J.
Bozeman, US
★★★★★ 1
Not pleased- No holes predrilled in wood!
Love the look of it and should have been a good review BUT there were absolutely no holes drilled and a total of 64 screws to put in. So I have 2 slabs of solid wood and the pipes. I could have purchased and made it myself if it doesn’t even come with pre drilled holes in the wood. Have to get someone to drill all the holes for me and hope the can line them up properly before I can put together. Hope it works as returning this large and heavy of an item would be difficult. Very disappointed in what should have been a great item.
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Reviewed in the United States on December 19, 2025
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Verified Purchase
J. Minor
Belleville, US
★★★★★ 5
Good value
Material Type: Three Tiers Cart, Material Type: Three Tiers Cart
Assembly was a little awkward but doable.
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Reviewed in the United States on September 2, 2025

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