SKU: 55959746487

Communication Essentials for Financial Planners: Strategies and Techniques

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Communication Essentials for Financial Planners: Strategies and TechniquesExploring the Human Element of Financial Planning Communication Essentials for Financial Planners tackles the counseling side of practice to help financial planners build more productive client relationships. CFP Board's third book and first in the Financial Planning Series, Communication Essentials will help you learn how to relate to clients on a more fundamental level, and go beyond "hearing" their words to really listen and ultimately respond to

Exploring the Human Element of Financial Planning

Communication Essentials for Financial Planners tackles the counseling side of practice to help financial planners build more productive client relationships. CFP Board's third book and first in the Financial Planning Series, Communication Essentials will help you learn how to relate to clients on a more fundamental level, and go beyond "hearing" their words to really listen and ultimately respond to what they're saying. Expert coverage of body language, active listening, linguistic signals, and more, all based upon academic theory. There is also an accompanied set of videos that showcase both good and bad communication and counseling within a financial planning context. By merging written and experiential learning supplemented by practice assignments, this book provides an ideal resource for any client-facing financial professional as well as any student on their pathway to CFP(R) certification.

Counseling is a central part of a financial planner's practice, and attention to interpersonal communication goes a long way toward progressing in the field; this guide provides practical instruction on the proven techniques that make a good financial planner great.

  • Build client relationships based on honesty and trust
  • Learn to read body language and the words not spoken
  • Master the art of active listening to help your clients feel heard
  • Tailor your communications to suit the individual client's needs

The modern financial planning practice is more than just mathematics and statistical analysis--at its heart, it is based on trust, communication, and commitment. While interpersonal skills have always been a critical ingredient for success, only recently has this aspect been given the weight it deserves with its incorporation into the certification process. Communication Essentials for Financial Planners provides gold-standard guidance for certification and beyond.



Binding Type: Hardcover
Publisher: Wiley
Published: 02/21/2017
ISBN: 9781119350781
Pages: 240
Weight: 1.00lbs
Size: 9.10h x 6.10w x 1.10d
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SKU: 55959746487

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Rosa Hyatt
Battle Creek, US
★★★★★ 5
Super informative and relieves some stress over questions that I have
Really informative and will help with a lot of questions that I have and questions that others need answered. Have been taking many blue to gold courses and I’m so intrigued to possibly make this a deep learning process for myself.
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Reviewed in the United States on April 26, 2020
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Magdalena M. Witkowska
Houston, US
★★★★★ 5
Easy to use
Great quick reference. The book is well organized and it’s easy to look things up. The case law footnotes give a good starting point for any further research that you may need.
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Reviewed in the United States on September 3, 2020
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Yes
Houston, US
★★★★★ 5
Great search and seizure guide
This is a great book for anyone working in law enforcement. The chapters and subjects are short, clear and concise.
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Reviewed in the United States on January 26, 2019
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Alex
West Palm Beach, US
★★★★★ 3
Information is great, quality not so much
Format: Paperback, Format: Paperback
Think the information is good and to the point. My book was misprinted and had the top portion of the page cut off so that I can see about only half of the book page number.
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Reviewed in the United States on July 18, 2025
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nfmgirl
Phoenix, US
★★★★★ 5
History doesn't repeat, but it rhymes
Format: Hardcover
They say that history doesn't repeat itself, but it rhymes. Reading Rachel Maddow's Prequel, that old adage lands with uncomfortable, clarifying force. The America of the 1930s had Senator Huey Long — loud, brash, barnstorming, and brimming with populist promises — and the resonance with our own era of bombastic political theater is impossible to dismiss. Maddow doesn't make that parallel clumsily. She doesn't need to. The evidence, laid out with the precision of a seasoned researcher and historian, speaks for itself. Prequel tells the story of a far-right authoritarian impulse that has run through the veins of American political life for nearly a hundred years. In the 1930s, coinciding with Hitler's rise in Europe, a coordinated movement pushed hard for fascism here at home. Groups stockpiled weapons and explosives in preparation for an insurrection. Government officials worked in coordination with foreign actors. A fascist-sympathetic narrative was amplified through official and unofficial channels alike. This was not fringe paranoia — it was organized, resourced, and frighteningly close to succeeding. What is remarkable — and what gives this book its most urgent energy — is the story of who stopped it. Not always the institutions we might hope to rely on. Where the American legal system faltered, journalists and activists filled the breach. Investigators, reporters, and citizens took up the banner of democracy through dogged, unglamorous work. This is where Maddow's particular genius comes into its own. She is a master of the long connective thread — drawing bright lines between the events of the past and the present without letting the comparison become reductive or cheap. Prequel teaches us what was learned the last time democracy faced this kind of pressure: where the weaknesses are, what held, and — critically — what it will take to hold again. She identifies the strongholds. She maps the vulnerabilities. She makes a history lesson feel like a field guide. The book is also, simply, a pleasure to read. Maddow brings to the page the same qualities that made her a formidable broadcaster: the ability to take deeply complex, document-heavy material and render it not just comprehensible but genuinely gripping. Her research is formidable. Her journalistic integrity is evident on every page. And her storytelling instincts transform what might otherwise be a dry historical account into something that reads with the momentum of a thriller. The result is a text that is at once a celebration — democracy was fought for and, in that moment, successfully defended — and a warning. This book is well researched, well documented, and well written. Maddow is a master storyteller handing us a guide for the fight ahead of us. The impulse toward authoritarianism did not dissolve with the defeat of fascism abroad; it went quiet, regrouped, and waited. Democracy is once again under attack from the inside, and Prequel makes the case — calmly, rigorously, without hysteria — that this is not unprecedented, that it has been faced before, and that it can be faced again. Don't give up the fight. Don't let the bastards grind you down. (Upgraded from 4.5 stars)
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Reviewed in the United States on April 13, 2026

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